Programs & Applications

Includes programs and applications both installed on devices and accessed online.

Categories (5)

Office 365 (Students)

Anderson University provides Office 365 to Undergraduate Students at no cost to them.
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Raven Solutions

Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus. (This knowledge base is a part of Raven Solutions.)
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AccessAU

AccessAU includes HR, Academics, FN, and other applications
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eForms (also known as SoftDocs)

Information for eForms users.
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Adobe Creative Cloud

Adobe Creative Cloud is available to AU Faculty and Staff. Creative Cloud includes Adobe DC Pro which can be used to electronically sign documents.
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Articles (15)

Creating & Sharing a Calendar (for KACE)

This article is a guide on the process of creating a shared calendar for use with the KACE tutoring program.

Creating a Department Calendar

Communicating departmental events can be tricky. That's why we recommend creating a shared department calendar.

Exporting Spreadsheets in Apple’s Numbers to Excel

This article explains how you can export a spreadsheet in Apple's Numbers to the Excel format that can be viewed in Canvas and in Excel.

Forwarding Emails in Ravenmail

How to make and answer phone calls using your virtual phone when away from your office

Mitel Connect is a remote call management program that works with the AU phone system. It is commonly used by AU employees to access voicemail but can also be used as a "softphone" to make and receive calls as if you were on your office phone.

How to upload and share files in Google Drive and then embed the link in a Youtube video

PDFs, Google Docs, and other various file formats can be embedded into a Youtube Video.

Mitel Connect Client Quick Reference Guide

Moving documents from a network drive to Google Drive

How to setup and move items to Google Drive

Playing a PowerPoint Slideshow on a TV

Guide on how to Convert a PowerPoint into JPEGS so that the PowerPoint can be displayed on a tv for advertising and informational purposes.

Restore Your Email Contacts/Groups

If you lose your groups or contacts in Gmail, you can try to restore your contacts to a previous time.

Ring Central Video Meetings (for KACE)

This guide is for setup and overview of creating a video meetings in RingCentral

Setting an Out of Office Message in Email

The Out of Office Reply (called Vacation Responder) in Gmail will automatically respond to messages sent to you so that the sender knows that you are out of the office.

Sharing a Google Calendar

Information on how to share your calendar with other people.

Unable to Access Google Forms "Organization Permission Error"

Sometimes when you are asked to fill out a Google Form you will receive a "You Need Permission" by users in the organization error message. This error message usually occurs because you are not signed into the correct Google Account (you'll need to be signed in to your Anderson University/AU Google Account) in order to view the Form.

Removing a Google Calendar

Calendars can be removed (hidden) from the sidebar to help with organization. When a calendar is hidden it is still accessible, but must be changed to Show in Calendar List within Google Calendar settings. If you are the owner of the Calendar you can also permanently delete the calendar.