Popular Articles

This is a tutorial on how to share your screen in Google Hangouts Meet and miscellaneous conferencing options that are available to the user.
Faculty and Staff should connect to the VPN to work offsite. This install will not work on campus, so please follow the steps away from campus.
How to connect a personal laptop with Windows 10 to Raven Wireless
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus. Each service has an electronic form that you can fill out to request the service. These forms automate a lot of work, which decreases the amount of time it takes for your request to reach the right group.
This document shows users how to login to eForms (also known as SoftDocs) with their AU email information. eForms is used for completing forms for the Office of the Registrar.
Simply saving a fillable PDF will not save what you've typed into the fields. The easiest way around actually uses the print option in any program to save a completed copy.
This is a tutorial on how to add action buttons in Adobe PDF that save data that has been entered into the PDF.
Instructions for changing your AU network password.
This KB includes information about logging into eForms as well as what to expect once a form has been initiated.
A short tutorial on how to caption a video using Screencast-O-Matic
How to connect an Android Device to Raven Wireless
Any Video Converter is a free tool that can convert video files to MP4. After downloading the program, it's a matter of dragging and dropping the files you wish to be converted, selecting the output as MP4 and pressing the convert button.
Printing is available around campus for students using computer lab machines or personal computers.
Mitel Connect is a remote call management program that works with the AU phone system. It is commonly used by AU employees to access voicemail but can also be used as a "softphone" to make and receive calls as if you were on your office phone.
Raven Media is the WiFi network that students should use for streaming in their dorm rooms.
Information about AccessAU
This tutorial will go over how to navigate to Cavas's Conferencing tool (Big Blue Button), getting started with Big Blue Button and what sort of tools are available for the conference.
How to connect a personal laptop with Windows 7 to Raven Wireless.
Recommendations for student computers.
Connecting game consoles to Raven Media