Knowledge Base

Categories (5)

AU Together

Information related to the AU Health Monitoring app (Glide Pass) and submitting AU Together requests

ITS

Information related to information technology including user accounts, networking, enterprise software, educational technology and more.

Marketing and Communication

Information related to Marketing Requests.

Coronavirus: ITS Info

Includes technical information about how to teach, learn, and work during the COVID-19 outbreak.

As we as a community are teaching, learning and working remotely, ITS will continue to provide service to you. Things may be a little different but submitting a service request through Raven Solutions remains the best way to reach us. This becomes especially important if ITS staff become unavailable for whatever reason. You'll find helpful resources on this page for students, instructors and staff. We remain committed to providing the technical resources and support to help us all get through this difficult time.

Raven Solutions

Information related to how to use Raven Solutions including how to find information, how to submit requests, and how to check the progress of your requests.