Recently Modified Articles

Ring Central Video Meetings (for KACE)
This guide is for setup and overview of creating a video meetings in RingCentral
Removing a Google Calendar
Calendars can be removed (hidden) from the sidebar to help with organization. When a calendar is hidden it is still accessible, but must be changed to Show in Calendar List within Google Calendar settings. If you are the owner of the Calendar you can also permanently delete the calendar.
Mobility Print for personal devices
How to print around campus on multiple devices.
Converting Pictures into a PDF and Submitting them as an Assignment Submission (for Mac)
This article shows users (Mac) how to Combine pictures and convert them into a PDF and then submit the PDF as a Canvas Assignment.
Converting Pictures into a PDF and Submitting them as an Assignment Submission (for Windows)
This article shows users (Windows) how to combine pictures and convert them into a PDF and then submit the PDF as a Canvas Assignment.
Moving Your AU Account Content
Connect to Raven Wireless on a Personal Computer (Windows 11)
How to connect a personal laptop with Windows 11 to Raven Wireless
Mitel Connect Client Quick Reference Guide
How to make and answer phone calls using your virtual phone when away from your office
Mitel Connect is a remote call management program that works with the AU phone system. It is commonly used by AU employees to access voicemail but can also be used as a "softphone" to make and receive calls as if you were on your office phone.
Mitel (formerly ShoreTel) Voicemail First Time Login Procedure
How to login to your voicemail and complete the initial set up.
How do I create my account for MyAU powered by Okta?
This article will walk you through the steps of creating your MyAU powered by Okta account and setting up your factors for MFA.
Updating Raven Wireless on Your iPhone or iPad
Whenever you update your Network password or ITS makes changes to the network, you will need to update your connection to Raven Wireless on your iPhone or iPad.
Connect to Raven Wireless on a Chromebook
How to connect a Chromebook to Raven Wireless
Connecting a Game Console to the Network
Connecting game consoles to Raven Media
Connect to Raven Wireless on an iPhone or iPad
How to connect an iPhone or iPad to Raven Wireless
Connect to Raven Wireless on an Android Device
How to connect an Android Device to Raven Wireless
Connect to Raven Wireless on a Mac
How to connect a Mac to Raven Wireless
Connect to Raven Wireless on a Personal Computer (Windows 10)
How to connect a personal laptop with Windows 10 to Raven Wireless
How do I create my account for MyAU powered by Okta without a mobile device?
This article will walk you through the steps of creating your MyAU powered by Okta account and setting up your factors for MFA without the Okta Verify app.
Keeping Your AU Account Safe with a Strong Password
Resources for SON Students
This guide includes resources for new, returning and current SON students
Getting Connected @ AU: A Guide for New Students
This guide includes resources and links for new students.
Resources for MBA Students
This guide includes resources and links covered in our Orientation for MBA Students.
Resources for Adult Students
This guide includes resources and links covered in our Orientation for Adult Students.
Resources for SOTCM Students
This guide includes resources and links covered in our Orientation for SOTCM Students