- Knowledge Base
- ITS
- Training
A survey is not worth giving unless you’re going to do something with the data and QuestionPro is a tool that gives you a lot of power to analyze your results. This article covers the creation, distribution, and analysis of surveys using QuestionPro for research, student work, and university business.
- Knowledge Base
- Raven Solutions
- Knowledge Base
- Raven Solutions
- Knowledge Base
- WFF Facilities Services
- Knowledge Base
- WFF Facilities Services
NETfacilities IMPLEMENTATION GUIDE – BASIC WORK ORDER
- Knowledge Base
- ITS
- Phish Bowl
- Knowledge Base
- ITS
- Phish Bowl
- Knowledge Base
- ITS
- Phish Bowl
- Knowledge Base
- ITS
- Phish Bowl
- Knowledge Base
- ITS
- Network & Phones
Faculty and Staff should connect to the VPN to work offsite. This install will not work on campus, so please follow the steps away from campus.
- Knowledge Base
- ITS
- Video Conferencing
- Zoom Video Conferences
AU will be using Zoom for SOAR Advising appointments so that all new Ravens can have a (virtual) face-to-face conversation while signing up for classes. This article provides a summary of the process for faculty.
- Knowledge Base
- ITS
- Programs & Applications
- AccessAU
Information about mailing lists at AU, including how to join or leave optional AU group mailing lists.
- Knowledge Base
- ITS
- Teaching & Learning
- Kaltura for Instructors
Kaltura is a tool that is built into all Canvas courses via My Media and Media Gallery. Kaltura can be used to manage a users media content, record. Uisng Kaltura instructors (and students can record, upload and edit media is created. Instructors can also create video quizzes and host Virtual Classrooms (video confereces similar to Zoom or Google Meet) directly within their Canvas course via the Media Gallery.
- Knowledge Base
- AU Together
Information on using the VeriFLY app for AU Campus Access.
- Knowledge Base
- ITS
- Computers & Hardware
Faculty and staff have both individual and shared network drives for file storage. This article will help you access network files while off-campus.
- Knowledge Base
- ITS
- Printing
Printing is available around campus for students using computer lab machines or personal computers.
- Knowledge Base
- ITS
- Coronavirus: ITS Info
- Information for Instructors
Testing is one form of assessing learning in our students, but online testing can make instructors uneasy. This articles provides strategies that you can employee to reduce academic dishonesty in testing.
- Knowledge Base
- ITS
- Teaching & Learning
Any Video Converter is a free tool that can convert video files to MP4. After downloading the program, it's a matter of dragging and dropping the files you wish to be converted, selecting the output as MP4 and pressing the convert button.
- Knowledge Base
- ITS
- Teaching & Learning
- Kaltura for Instructors
Kaltura offers options for media collaboration and transfer of ownership.
- Knowledge Base
- ITS
- Teaching & Learning
- Canvas for Students
LockDown Browser is a locked browser for taking quizzes in Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.
- Knowledge Base
- ITS
- Teaching & Learning
- Canvas for Students
Downloading and installing LockDown Browser is an important step in the process of using LockDown Browser. You should only have to download and install LockDown Browser one time and then you are free to use it to take exams.
- Knowledge Base
- ITS
- Teaching & Learning
- Canvas for Students
Downloading and installing LockDown Browser is an important step in the process of using LockDown Browser. You should only have to download and install LockDown Browser one time and then you are free to use it to take exams.
- Knowledge Base
- ITS
- Video Conferencing
- Kaltura Virtual Classroom
Users can be denied access to Virtual Classrooms, this may seemingly occur at random. To resolve this issue, the user must allow Cookies that have been blocked by the web browser.
- Knowledge Base
- ITS
- Teaching & Learning
- Kaltura for Instructors
This article shows the process of how to download a video from the user's Kaltura course Media Gallery.
- Knowledge Base
- ITS
- Video Conferencing
- Kaltura Virtual Classroom
When video conferencing, you rmic may be muted without any indication that the mic is muted. Windows 10 has a tendency to mute the mic when video conferences are started or when the computer has been shut down or restarted. Users must go into the mic's properties to access the mute/unmute button