Information Technology Services

Information related to information technology including user accounts, networking, enterprise software, educational technology and more.

Categories (13)

Welcome to AU!

Welcome to the AU community! This is the place to begin if you have any questions related to your AU accounts, how to connect to Raven Wireless, or just need information.
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Okta

Includes information about setting your Okta account. Okta replaces the old MyAU for password resets and direct access to AU systems.
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Accounts & Passwords

Includes account information, password resets, name changes, new hire requests, account terminations, and shared accounts
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Classrooms & Computer Labs

Includes software and audio visual technology in classrooms, public areas, and conference rooms.
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Computers & Hardware

Includes personally-owned computers and university-owned computers and hardware.
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Network & Wireless

Includes information about internet access and WiFi.
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Printing

Includes office printing, student printing, web printing, copying, scanning, and Papercut.
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Programs & Applications

Includes programs and applications both installed on devices and accessed online.
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Security

Includes network security, VPN.
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Teaching & Learning

Information about Canvas, educational technology, instructional design, online education, multimedia, and surveys.
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Training

Includes information about training workshops and online resources.
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Video Conferencing

Includes information on Google Hangouts Meet, Kaltura Rooms in Canvas, and Microsoft Teams Meetings.
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Phish Bowl

Includes a list of suspicious emails that have been circulating on campus. These emails are often phishing for your private information.
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Articles (2)

Pinned Article University Phone System Transition

Anderson University is transitioning to a new phone system this fall. Beginning in November 2026, we will move from our current Mitel phone system to RingCentral + Microsoft Teams. This change is more than a replacement of our existing phone equipment. It represents a shift in how we think about and use our university phones.

Setting Up Your Account in Student First

Student First provides students, faculty and staff with access to vital student information and records. This article will help walk you through the account setup process in Student First.