Updating...
Skip to main content
Filter your search by categories
All
Knowledge Base
Service Catalog
Search
Sign In
Show Applications Menu
Raven Solutions
Sign In
Search
Home
COVID-19
ITS
Marketing
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
ITS
Network & Phones
Network & Phones
Includes information about internet access, WiFi, phones, and voicemail.
Categories (3)
Connecting to the Internet on WiFi
A collection of articles focusing on how to connect to the internet wirelessly on a computer, phones, tablets, streaming devices, etc.
Finding Your MAC Address
A collection of articles focusing on how to find the Media Access Control (MAC) Address for devices you would like to connect to the internet.
Nintendo 3DS
Information for the Gaming Device Nintendo 3DS
Articles (5)
Connecting to the VPN
Faculty and Staff should connect to the VPN to work offsite. This install will not work on campus, so please follow the steps away from campus.
Desktop and Laptop Internet Access
Instructions for adding your desktop or laptop to the AU network.
Faculty/Staff Network Drives
Information in reference to the network drives that faculty and staff use.
Forget WiFi Networks on Common Devices
How to forget known networks.
Raven Guest Wireless Network
How to connect to Raven Guest while visiting campus.
Search
Additional Resources
Popular Articles
Connect to Raven Wireless on a Personal Computer (Windows 10)
Google Hangouts Meet: Screen Sharing & Misc. Settings
Connecting to the VPN
How to login to eForms (also known as SoftDocs)
Adobe Acrobat PRO DC Action Buttons
Recent Articles
Welcome to Kaltura
Health Screening Mobile App: VeriFLY User Guide
Accessing Network Drives Off-Campus
Getting Started with Student Printing
NSSE Pulse Data with .zip file attached
Popular Tags
canvas
(63)
Kaltura
(37)
mediagallery
(13)
Videoconferencing
(12)
mymedia
(11)
video
(11)
zoom
(10)
Google
(9)
MAC
(9)
ravenmedia
(8)