Popular Services

Need some help with technology? Have a question? Click on the link above to contact ITS.


This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.


Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.


Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.


Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.


Departments order paper to be delivered by ITS.


Request a reprint of a design project with no edits or changes.


Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.


Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.


Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.


Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.


Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed


This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).


This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.


This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.


Includes wireless access for students, faculty, staff and AU affiliates


Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.


Share your news in our faculty/staff Weekly Update email.


Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.


An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.


VPN

Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.


Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.


PaperCut is software that works with the printers across campus.


Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.