Popular Services
Need some help with technology? Have a question? Click on the link above to contact ITS.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).
This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Let ITS know if you need help with your AU account, password, or Okta.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Includes wireless access for students, faculty, staff and AU affiliates
Add a monitor, move from a desktop to a laptop, etc
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Student information on getting help with Canvas, AU's learning management system
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
An instructional technologist is available to help instructors try new technology in their classes.
Request a reprint of a design project with no edits or changes.
Request Anderson University logos for use with your own AU projects.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.