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AccessAU
  1. Services
  2. ITS
  3. Programs & Applications
AccessAU Academics, AccessAU HR, and AccessAU Finance
AccessAU Permissions
  1. Services
  2. ITS
  3. Programs & Applications
When new employees are hired, depending on their role within the university, they may need to have additional access within AccessAU. The Office of Work Life Engagement will notify us of this request.
Accessible Course Materials
  1. Services
  2. ITS
  3. Teaching & Learning
Assistance with making course content accessible by creating captions, transcripts, and more
Adobe Creative Cloud/Adobe DC Pro
  1. Services
  2. ITS
  3. Programs & Applications
Request access to Adobe Creative Cloud/Adobe DC Pro, or request assistance with software already installed
Akindi (Bubble Testing)
  1. Services
  2. ITS
  3. Teaching & Learning
Information about AU's bubble testing system
Anti-virus Software
  1. Services
  2. ITS
  3. Security
ITS provides Sophos anti-virus software on all university-owned computers.
AU App
  1. Services
  2. ITS
  3. Programs & Applications
The AU App is a service provided by The Department of Student Life for communication across campus.
Audio/Visual Equipment
  1. Services
  2. ITS
  3. Classrooms & Computer Labs
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Can't Find My MAC Address
  1. Services
  2. ITS
  3. Network & Phones
Let us know if you're unable to find your Media Access Control (MAC) Address.
Canvas (Instructors)
  1. Services
  2. ITS
  3. Teaching & Learning
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Canvas (Students)
  1. Services
  2. ITS
  3. Teaching & Learning
Student information on getting help with Canvas, AU's learning management system
Classroom Response Kits
  1. Services
  2. ITS
  3. Classrooms & Computer Labs
Known commonly as clickers, these kits are available for classes and meetings.
Classroom Support
  1. Services
  2. ITS
  3. Classrooms & Computer Labs
If a classroom is malfunctioning, ITS is ready to help
Classroom Technology Training
  1. Services
  2. ITS
  3. Classrooms & Computer Labs
Training information on classroom technology for faculty and staff
Computer Lab Support
  1. Services
  2. ITS
  3. Classrooms & Computer Labs
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.