Overview
Occasionally, ITS will need to know the Media Access Control (MAC) address of your device in order to assist you. The format will be a set of six 2-digit pairs separated by colons (for example, 00:00:00:00:00:00). The MAC address will include only the numbers 0-9 and letters A-F. Our collection of articles "Finding Your MAC Address" has step-by-step information on how to find your MAC address. If you're still unable to find it, please let us know and we will guide you through the process.
Audience
This service is available for faculty, staff, and students.
How to Request Help
To request help, please click the Request Service button on the right.
What to Expect
After a request is made, you can expect someone from ITS to contact you within our normal business hours.