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ITS
Click "ITS" for services related to information technology including user accounts, networking, enterprise software, educational technology and more.
To submit a request, please select the category and service that you are interested in. Click on the orange button on the right of the service page to submit your request.
Unable to log in to Raven Solutions? Scroll to the bottom of this page and click on the "Help! I can't log in to Raven Solutions..." link to contact us.
Categories (12)
Accounts & Passwords
Includes account information, password resets, name changes, new hire requests, account terminations, and shared accounts
Administrative Systems
Includes account maintenance, extracts, reports, online applications, programs, and support for administrative systems
Faculty and Staff: Please Sign In (top right corner) to view all available services to you in this category.
Classrooms & Computer Labs
Includes software and audio visual technology in classrooms, public areas, and conference rooms
Computers & Hardware
Includes personally-owned computers and university-owned computers and hardware, plus conference room technology and TV displays
Network & Phones
Includes information about internet access, WiFi, phones, and voicemail
Phones
Includes information about phones and voicemail.
Printing
Includes office printing, student printing, web printing, copying, scanning, and Papercut
Programs & Applications
Includes programs and applications both installed on devices and accessed online
Security
Includes network security, VPN
Teaching & Learning
Includes Canvas, educational technology, instructional design, online education, multimedia, and surveys
Training
Includes information about training workshops and online resources
Video Conferencing
Includes video conferencing, webinars, and video conferencing equipment.
Services (3)
Help! I can't log in to Raven Solutions to put in a request...
Having problems logging in to Raven Solutions to make a service request? Click on the link above for more help.
Help! I'm not sure where this ITS request goes...
Unable to find the correct service form? Click on the link above for more help.
Report an Outage
If you suspect there is an outage of any ITS service, please let us know!
Additional Resources
Popular Services
University-Owned Computers
Graphic Design for Print & Digital
NETfacilities - Submit WFF work order
Help! I'm not sure where this ITS request goes...
PeopleSoft Support
My Recently Visited Services
Help! I can't log in to Raven Solutions to put in a request...
Online Class Problems
University-Owned Computers
Microsoft Office (Faculty & Staff)
Studio 55
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