ITS

Click "ITS" for services related to information technology including user accounts, networking, enterprise software, educational technology and more.

To submit a request, please select the category and service that you are interested in. Click on the orange button on the right of the service page to submit your request.

Unable to log in to Raven Solutions? Scroll to the bottom of this page and click on the "Help! I can't log in to Raven Solutions..." link to contact us.

Categories (12)

Accounts & Passwords

Includes account information, password resets, name changes, new hire requests, account terminations, and shared accounts

Administrative Systems

Includes account maintenance, extracts, reports, online applications, programs, and support for administrative systems

Faculty and Staff: Please Sign In (top right corner) to view all available services to you in this category.

Classrooms & Computer Labs

Includes software and audio visual technology in classrooms, public areas, and conference rooms

Computers & Hardware

Includes personally-owned computers and university-owned computers and hardware, plus conference room technology and TV displays

Network & Phones

Includes information about internet access, WiFi, phones, and voicemail

Phones

Includes information about phones and voicemail.

Printing

Includes office printing, student printing, web printing, copying, scanning, and Papercut

Programs & Applications

Includes programs and applications both installed on devices and accessed online

Security

Includes network security, VPN

Teaching & Learning

Includes Canvas, educational technology, instructional design, online education, multimedia, and surveys

Training

Includes information about training workshops and online resources

Video Conferencing

Includes video conferencing, webinars, and video conferencing equipment.

Services (3)

Help! I can't log in to Raven Solutions to put in a request...

Having problems logging in to Raven Solutions to make a service request? Click on the link above for more help.

Help! I'm not sure where this ITS request goes...

Unable to find the correct service form? Click on the link above for more help.

Report an Outage

An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know!