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Services or Offerings?
New Storefront Login
  1. Services
  2. Marketing and Communication
  3. Storefront
Request a login for new staff who will place Storefront orders for a department/office. Storefront login credentials are given to one person per department/office.
Faculty and Staff Accounts
  1. Services
  2. ITS
  3. Accounts & Passwords
When a new employee joins the AU community, new account access needs to be created.
Instructional Technology
  1. Services
  2. ITS
  3. Teaching & Learning
The IRC is available to help instructors try new technology in their classes.
Shared Mailbox
  1. Services
  2. ITS
  3. Accounts & Passwords
This service is to request a new generic user and/or email account.
Storefront Problem or Product Idea
  1. Services
  2. Marketing and Communication
  3. Storefront
Report problems with ordering or signing into the storefront. Also, share your ideas for new products to add to the Storefront.
AccessAU Permissions
  1. Services
  2. ITS
  3. Programs & Applications
When new employees are hired, depending on their role within the university, they may need to have additional access within AccessAU. The Office of Work Life Engagement will notify us of this request.
Conference Rooms & TV Displays
  1. Services
  2. ITS
  3. Computers & Hardware
ITS is available to help with conference room technology and TV displays in a limited capacity.
QuestionPro
  1. Services
  2. ITS
  3. Programs & Applications
Advanced survey software for faculty, staff, and students that need it for academic purposes
Name Changes
  1. Services
  2. ITS
  3. Accounts & Passwords
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Network & Wireless Provision
  1. Services
  2. ITS
  3. Network & Phones
ITS provides network service to support all university-approved functions.
I Need a Photographer.
  1. Services
  2. Marketing and Communication
  3. Photography & Video
Request photography for events and promotions. Sign up for our next employee photo shoot.
Social Media Consult
  1. Services
  2. Marketing and Communication
  3. Content Marketing
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Place a Storefront Order
  1. Services
  2. Marketing and Communication
  3. Storefront
Order institutional or athletic stationery items such as envelopes, letterhead, name badges, and business cards. Also includes promotional items with our AU logo.
Help! I'm not sure where to submit my marketing request.
  1. Services
  2. Marketing and Communication
  3. Getting Started
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
I think I may have COVID-19.
  1. Services
  2. AU Together