Includes ITS services that are only available to faculty and staff.

Services (8)

Delegated Email Account (Previously Shared Mailbox)

This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).

General ITS Requests

Need some help with technology? Have a question? Click on the link above to contact ITS.

Guest Accounts

Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.

New Employee Accounts & Permissions

Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).

This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.

Paper Order

Departments order paper to be delivered by ITS.

Purchase IT Computer Equipment

Add a monitor, move from a desktop to a laptop, etc

Student Worker Accounts

Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.

University- Owned Computers and Hardware

This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.