Popular Services

I'm having problems installing or using the health screening mobile app (Glide Pass).

Help! I'm not sure where this ITS request goes...

Unable to find the correct service form? Click on the link above for more help.

University-Owned Computers

Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.

I was exposed to someone with COVID-19.

I have a question or concern related to COVID-19.

Website Update to anderson.edu

Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.

I think I may have COVID-19.

Network & Wireless Provision

ITS provides network service to support all university-approved functions.

Graphic Design for Print & Digital

Request design services for pieces needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items, both print and digital. We will also collaborate with you to update a previously designed project.

Canvas (Instructors)

Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.

Classroom Support

If a classroom is malfunctioning, ITS is ready to help

PeopleSoft Support

Aiding system users as they encounter difficulties and faults when using PeopleSoft

Kaltura

Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.

Raven Wireless

Includes wireless access for students, faculty, staff and AU affiliates

Password Resets

Faculty, staff, and students may change their network password by using the password change tool.

Canvas (Students)

Student information on getting help with Canvas, AU's learning management system

Student Accounts

Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.

Faculty and Staff Accounts

When a new employee joins the AU community, new account access needs to be created.

Place a Storefront Order

Order institutional or athletic stationery items such as envelopes, letterhead, name badges, and business cards. Also includes promotional items with our AU logo.

Online Class Problems

The Instructional Resource Center (IRC) staff are available 8:00 AM - 5:00 PM to assist with online class emergencies such as problems with video conferencing or online exams. Use this form to have someone contact you by phone immediately. If this is not an emergency, please fill out a regular Raven Solutions request.

AccessAU

AccessAU Academics, AccessAU HR, and AccessAU Finance

I have tested positive for COVID-19.

Email Group Membership

AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.

eForms

eForms is used for completing forms for the Office of the Registrar.

Help! I'm not sure where to submit my marketing request.

Have you clicked around and you still can't find the service you need? Click on the link above for more help.