Popular Services

NETfacilities - Submit WFF work order

University-Owned Computers

Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.

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Unable to find the correct service form? Click on the link above for more help.

Faculty and Staff Accounts

When a new employee joins the AU community, new account access needs to be created.

PeopleSoft Support

Aiding system users as they encounter difficulties and faults when using PeopleSoft

Canvas (Instructors)

Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.

Place a Storefront Order

Order institutional or athletic stationery items such as envelopes, letterhead, name badges, and business cards. Also includes promotional items with our AU logo.

News Promotion

Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, internal mass email, and more.

QuestionPro

Advanced survey software for faculty, staff, and students that need it for academic purposes

Graphic Design for Print & Digital

Request design services for pieces needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items, both print and digital. We will also collaborate with you to update a previously designed project.

Password Resets

Faculty, staff, and students may change their network password by using the password change tool.

Network & Wireless Provision

ITS provides network service to support all university-approved functions.

Security Awareness Training

ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.

Website Update to anderson.edu

Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.

AccessAU

AccessAU Academics, AccessAU HR, and AccessAU Finance

Social Media Consult

Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.

Purchase IT Computer Equipment

Add a monitor, move from a desktop to a laptop, etc

Raven Media

Access for entertainment devices for campus residents (only available in residence halls)

G Suite (Google Apps)

Faculty, staff, and students have access to G Suite with their AU email.

Reprint

Request a reprint of a design project with no edits or changes.

Conference Rooms & TV Displays

ITS is available to help with conference room technology and TV displays in a limited capacity.

Email Group Membership

AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.

eForms

eForms is used for completing forms for the Office of the Registrar.

Request for Data

This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.

Microsoft Office (Faculty & Staff)

ITS provides Microsoft Office for all University Owned devices.