Popular Services

University-Owned Computers

Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.

Graphic Design for Print & Digital

Request design services for pieces needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items, both print and digital. We will also collaborate with you to update a previously designed project.

NETfacilities - Submit WFF work order

Help! I'm not sure where this ITS request goes...

Unable to find the correct service form? Click on the link above for more help.

PeopleSoft Support

Aiding system users as they encounter difficulties and faults when using PeopleSoft

Website Update to anderson.edu

Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.

News Promotion

Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, internal mass email, and more.

Canvas (Instructors)

Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.

Phones & Voicemail

Mitel phones (formerly ShoreTel) are installed in each office. All University owned computers have Mitel Connect (formerly ShoreTel Connect) software installed on them to work with the phone.

Network & Wireless Provision

ITS provides network service to support all university-approved functions.

Faculty and Staff Accounts

When a new employee joins the AU community, new account access needs to be created.

Password Resets

Faculty, staff, and students may change their network password by using the password change tool.

AccessAU

AccessAU Academics, AccessAU HR, and AccessAU Finance

Classroom Support

If a classroom is malfunctioning, ITS is ready to help

Microsoft Office (Faculty & Staff)

ITS provides Microsoft Office for all University Owned devices.

Logo Request

Request Anderson University logos for use with your own AU projects.

Help! I can't log in to Raven Solutions to put in a request...

Having problems logging in to Raven Solutions to make a service request? Click on the link above for more help.

I have a question or concern related to COVID-19.

Place a Storefront Order

Order institutional or athletic stationery items such as envelopes, letterhead, name badges, and business cards. Also includes promotional items with our AU logo.

Audio/Visual Equipment

ITS has presentation equipment for checkout and delivery on campus for faculty and staff.

Weekly Update

Share your news in our faculty/staff Weekly Update email.

Event Guru - Reserve Space for Events

PaperCut for Faculty and Staff Printing

PaperCut is software that works with the printers across campus.

Adobe Creative Cloud/Adobe DC Pro

Request a license for Adobe Creative Cloud/Adobe DC Pro, or request assistance with software already installed

Printer Maintenance

Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works