Report an Outage


All outages and service interruptions are listed on the ITS Outage & Maintenance page. An outage is a service interruption that affects multiple people. If you suspect an outage that is not listed, please contact ITS by calling the Help Desk at ext 4300.

Updates on outages will be sent to your AU email and will also appear on the ITS Outage & Maintenance.


This service is available for students, faculty, and staff.

How to Report an Outage

During ITS business hours (Monday - Friday, 8 am - 5 pm), please contact the Help Desk by calling ext. 4300.

Outside of ITS business hours, please click the Report an Outage button on the right to report any outages. 

What to Expect

After a request is made, ITS will investigate the issue.

Report an Outage


Service ID: 36838
Fri 6/21/19 3:17 PM
Tue 9/7/21 10:27 AM