My Recently Visited Services

Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.


AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.


Anderson University provides Office 365 to Undergraduate Students at no cost to them.


Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!


Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.


Training information on classroom technology for faculty and staff


Schedule delivery and set-up of food and drinks to your university meeting or event.


This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.


VPN

Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.


If a classroom is malfunctioning, ITS is ready to help


Add an event to the anderson.edu calendar.


Share your news in our faculty/staff Weekly Update email.


Need some help with technology? Have a question? Click on the link above to contact ITS.


Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.


Rave Mobile Safety is a communication system for emergencies on or around campus.


Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.


Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.


Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.


If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.


Use this to alert WLE that you have a new student job opening that you would like advertised.


If you're having problems with a video conference, ITS is ready to help.