My Recently Visited Services
Let ITS know if you need help with your AU account, password, or Okta.
SoftDocs is a cloud-based software that allows the campus to complete forms, route them to other users, and approve or deny them electronically.
Student information on getting help with Canvas, AU's learning management system
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Access for entertainment devices for campus residents (only available in residence halls)
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Share your video opportunity with us. We will schedule a consultation to discuss your ideas and budget. We will help you explore the options available to make your ideas a reality.
If you're having problems with a video conference, ITS is ready to help.
Equipment checkout and training for video and web conferences
Includes requests for technology training for academic classes
Includes information on regularly scheduled training for faculty and staff
Typical classroom software that is in the classroom
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
If you have experienced what you think is a possible security incident, report it immediately by clicking on the Report Security Incident button on this page.
If you believe that you have been the target of a phishing attempt, please let us know.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Add a monitor, move from a desktop to a laptop, etc
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.