My Recently Visited Services
Add a monitor, move from a desktop to a laptop, etc
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Includes requests for technology training for academic classes
Need some help with technology? Have a question? Click on the link above to contact ITS.
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Includes wireless access for students, faculty, staff and AU affiliates
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Student information on getting help with Canvas, AU's learning management system
Access for entertainment devices for campus residents (only available in residence halls)
Standards for writing and grammar for AU related digital and print materials.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Information about AU's course evaluation system
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Typical classroom software that is in the classroom
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.