My Recently Visited Services
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
Need some help with technology? Have a question? Click on the link above to contact ITS.
PaperCut is software that works with the printers across campus.
Report problems with ordering or signing into the storefront.
Standards for writing and grammar for AU related digital and print materials.
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
ITS provides network service to support all university-approved functions.
ITS provides Microsoft Office for all University Owned devices.
This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Request a reprint of a design project with no edits or changes.
Approval of designs and projects created outside of Marketing and Communication.