My Recently Visited Services
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
ITS provides Microsoft Office for all University Owned devices.
Equipment checkout and training for video and web conferences
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
PaperCut is software that works with the printers across campus.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
ITS is available to help with conference room technology and TV displays in a limited capacity.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Includes wireless access for students, faculty, staff and AU affiliates
Let us know if you're unable to find your Media Access Control (MAC) Address.
Let ITS know if you need help with your AU account, password, or Okta.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
ITS provides Sophos anti-virus software on all university-owned computers.
Standards for writing and grammar for AU related digital and print materials.
Report problems with ordering or signing into the storefront.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.