My Recently Visited Services
PaperCut is software that works with the printers across campus.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
The AU App is a great way to stay connected to campus events and information.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Student information on getting help with Canvas, AU's learning management system
Faculty, staff, and students may change their network password by using the password change tool.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
Let ITS know if you need help with your AU account, password, or Okta.
Access for entertainment devices for campus residents (only available in residence halls)
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Information about AU's course evaluation system
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).