My Recently Visited Services
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Includes requests for technology training for academic classes
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Need some help with technology? Have a question? Click on the link above to contact ITS.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Equipment checkout and training for video and web conferences
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Advanced survey software for faculty, staff, and students that need it for academic purposes
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
ITS provides network service to support all university-approved functions.
Includes information on regularly scheduled training for faculty and staff
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.
When a new employee joins the AU community, new account access needs to be created.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Includes information on technology training for individuals and departments
Upon graduation, alumni may claim an @alumni.anderson.edu account. Alumni accounts are allowed up to 5 GB of storage space and are limited to email services in Google Workspace for Education (no online file storage). These accounts are a courtesy to our Alumni and are governed by the official AU Email Policy.
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.