My Recently Visited Services
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Includes requests for technology training for academic classes
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
PaperCut is software that works with the printers across campus.
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Access for entertainment devices for campus residents (only available in residence halls)
Typical classroom software that is in the classroom
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
An instructional technologist is available to help instructors try new technology in their classes.
ITS can add specialized software to a computer lab to meet teaching and learning goals.
Training information on classroom technology for faculty and staff
Faculty, staff, and students may change their network password by using the password change tool.
Report problems with ordering or signing into the storefront.