My Recently Visited Services
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Request use of institutional banners or backdrop for university events.
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Student information on getting help with Canvas, AU's learning management system
Need some help with technology? Have a question? Click on the link above to contact ITS.
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
ITS provides Microsoft Office for all University Owned devices.
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
PaperCut is software that works with the printers across campus.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
ITS is available to help with conference room technology and TV displays in a limited capacity.
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Use this to alert WLE that you have a new student job opening that you would like advertised.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.