My Recently Visited Services
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Let us know if you're unable to find your Media Access Control (MAC) Address.
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
Includes requests for technology training for academic classes
Anderson's Nicholson Library offers many different services for students, faculty, and staff.
When a new employee joins the AU community, new account access needs to be created.
Advanced survey software for faculty, staff, and students that need it for academic purposes
Request Anderson University logos for use with your own AU projects.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Let ITS know if you need help with your AU account, password, or Okta.
If you're having problems with a video conference, ITS is ready to help.
Signage requests related to COVID-19 and social distancing.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
ITS provides Microsoft Office for all University Owned devices.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Student information on getting help with Canvas, AU's learning management system
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
ITS is available to help with conference room technology and TV displays in a limited capacity.