My Recently Visited Services

Includes requests for technology training for academic classes


Rave Mobile Safety is a communication system for emergencies on or around campus.


Need some help with technology? Have a question? Click on the link above to contact ITS.


Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.


Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed


Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.


An instructional technologist is available to help instructors try new technology in their classes.


Standards for writing and grammar for AU related digital and print materials.


Share your video opportunity with us. We will schedule a consultation to discuss your ideas and budget. We will help you explore the options available to make your ideas a reality.


Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations


Request a copy of or access to Anderson University photos.


Let us know if you're unable to find your Media Access Control (MAC) Address.


Anderson's Nicholson Library offers many different services for students, faculty, and staff.


Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.


Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.


Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.


Here at AU, residence life is about more than just where you live. This is your community, your friends, and your family while at college.


This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.


Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.


VPN

Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.


Report problems with ordering or signing into the storefront.


Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works


Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.