My Recently Visited Services
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Access for entertainment devices for campus residents (only available in residence halls)
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Request an AU branded wall graphic for a hallway or public campus space.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Let us know if you're unable to find your Media Access Control (MAC) Address.
Schedule delivery and set-up of food and drinks to your university meeting or event.
Known commonly as clickers, these kits are available for classes and meetings.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Student information on getting help with Canvas, AU's learning management system
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Advanced survey software for faculty, staff, and students that need it for academic purposes