My Recently Visited Services
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Access for entertainment devices for campus residents (only available in residence halls)
Need some help with technology? Have a question? Click on the link above to contact ITS.
If you're having problems with a video conference, ITS is ready to help.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Let ITS know if you need help with your AU account, password, or Okta.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Student information on getting help with Canvas, AU's learning management system
Includes wireless access for students, faculty, staff and AU affiliates
ITS provides Microsoft Office for all University Owned devices.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
ITS provides Sophos anti-virus software on all university-owned computers.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations