My Recently Visited Services
Student information on getting help with Canvas, AU's learning management system
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Let ITS know if you need help with your AU account, password, or Okta.
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Request a reprint of a design project with no edits or changes.
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
Report problems with ordering or signing into the storefront.
This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.
Share your video opportunity with us. We will schedule a consultation to discuss your ideas and budget. We will help you explore the options available to make your ideas a reality.
Includes information on technology training for individuals and departments
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.