My Recently Visited Services
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Let ITS know if you need help with your AU account, password, or Okta.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Equipment checkout and training for video and web conferences
ITS provides Sophos anti-virus software on all university-owned computers.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Add a monitor, move from a desktop to a laptop, etc
Student information on getting help with Canvas, AU's learning management system
Standards for writing and grammar for AU related digital and print materials.
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.
Includes wireless access for students, faculty, staff and AU affiliates
If you believe that you have been the target of a phishing attempt, please let us know.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
ITS provides Microsoft Office for all University Owned devices.
When a new employee joins the AU community, new account access needs to be created.
Report suspected theft of Anderson University computer equipment to the University Police at 765-641-3333 and ITS at 765-641-4300.
If you're having problems with a video conference, ITS is ready to help.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Share your video opportunity with us. We will schedule a consultation to discuss your ideas and budget. We will help you explore the options available to make your ideas a reality.
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
Includes information on technology training for individuals and departments