My Recently Visited Services
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Typical classroom software that is in the classroom
Let ITS know if you need help with your AU account, password, or Okta.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Student information on getting help with Canvas, AU's learning management system
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
If you're having problems with a video conference, ITS is ready to help.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
ITS is available to help with conference room technology and TV displays in a limited capacity.
PaperCut is software that works with the printers across campus.
Standards for writing and grammar for AU related digital and print materials.
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
ITS provides Microsoft Office for all University Owned devices.