My Recently Visited Services
ITS provides Microsoft Office for all University Owned devices.
ITS provides Sophos anti-virus software on all university-owned computers.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Student information on getting help with Canvas, AU's learning management system
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Access for entertainment devices for campus residents (only available in residence halls)
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
Let ITS know if you need help with your AU account, password, or Okta.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Includes wireless access for students, faculty, staff and AU affiliates
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
When a new employee joins the AU community, new account access needs to be created.