My Recently Visited Services

If you're having problems with a video conference, ITS is ready to help.


Signage requests related to COVID-19 and social distancing.


Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.


Share your news in our faculty/staff Weekly Update email.


ITS provides Microsoft Office for all University Owned devices.


Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.


Add an event to the anderson.edu calendar.


Student information on getting help with Canvas, AU's learning management system


Need some help with technology? Have a question? Click on the link above to contact ITS.


Let ITS know if you need help with your AU account, password, or Okta.


We welcome your questions and requests.  To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via:  worklife@anderson.edu


VPN

Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.


ITS is available to help with conference room technology and TV displays in a limited capacity.


Rave Mobile Safety is a communication system for emergencies on or around campus.


Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.


If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.


Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!


Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.


Request a reprint of a design project with no edits or changes.


Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.


If a classroom is malfunctioning, ITS is ready to help


Report problems with ordering or signing into the storefront.