My Recently Visited Services
Let ITS know if you need help with your AU account, password, or Okta.
ITS can add specialized software to a computer lab to meet teaching and learning goals.
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Advanced survey software for faculty, staff, and students that need it for academic purposes
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
Standards for writing and grammar for AU related digital and print materials.
ITS provides network service to support all university-approved functions.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
When a new employee joins the AU community, new account access needs to be created.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Student information on getting help with Canvas, AU's learning management system
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Add a monitor, move from a desktop to a laptop, etc
Information about AU's course evaluation system