My Recently Visited Services
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Standards for writing and grammar for AU related digital and print materials.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
Advanced survey software for faculty, staff, and students that need it for academic purposes
Need some help with technology? Have a question? Click on the link above to contact ITS.
Information about AU's course evaluation system
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Includes requests for technology training for academic classes
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Training information on classroom technology for faculty and staff
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
The AU App is a great way to stay connected to campus events and information.
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
Typical classroom software that is in the classroom