My Recently Visited Services
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
If you're having problems with a video conference, ITS is ready to help.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Student information on getting help with Canvas, AU's learning management system
Request an AU branded wall graphic for a hallway or public campus space.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Request a reprint of a design project with no edits or changes.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Let ITS know if you need help with your AU account, password, or Okta.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
If you have experienced what you think is a possible security incident, report it immediately by clicking on the Report Security Incident button on this page.