My Recently Visited Services
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Includes wireless access for students, faculty, staff and AU affiliates
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
Access for entertainment devices for campus residents (only available in residence halls)
Let ITS know if you need help with your AU account, password, or Okta.
Student information on getting help with Canvas, AU's learning management system
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
If you're having problems with a video conference, ITS is ready to help.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
ITS provides network service to support all university-approved functions.
Add a monitor, move from a desktop to a laptop, etc
ITS provides Sophos anti-virus software on all university-owned computers.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.