My Recently Visited Services

Aiding system users as they encounter difficulties and faults when using PeopleSoft

Update website pages on, such as general content corrections, broken links, faculty/staff directory, and website forms.

This service is to request a new email account that is not tied to an individual (ex.

Raven Recommendations is our digital suggestion box form that allows employees to quickly and easily share specific problem areas that you see and propose suitable solution ideas.

Equipment checkout and training for video and web conferences

Let ITS know if you need help with your AU account, password, or Okta.

ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.

Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.

Please complete this form to request a Student Worker Account for every student worker and graduate assistant in your department who needs to use technology as part of their job duties.

Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.

Rave Mobile Safety is a communication system for emergencies on or around campus.

Need some help with technology? Have a question? Click on the link above to contact ITS.


Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.

ITS has presentation equipment for checkout and delivery on campus for faculty and staff.

Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed

Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.

Have you clicked around and you still can't find the service you need? Click on the link above for more help.

This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.

eForms is used for completing forms for the Office of the Registrar.

Standards for writing and grammar for AU related digital and print materials.

Soaring Ravens: Flying Together is our form that is intended to provide employees an opportunity to share things that may be going on personally or professionally with yourself or within your department.

When a new employee joins the AU community, new account access needs to be created.

Training information on classroom technology for faculty and staff