My Recently Visited Services
Request use of institutional banners or backdrop for university events.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
SoftDocs is a cloud-based software that allows the campus to complete forms, route them to other users, and approve or deny them electronically.
Student information on getting help with Canvas, AU's learning management system
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Let ITS know if you need help with your AU account, password, or Okta.
Equipment checkout and training for video and web conferences
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
If you believe that you have been the target of a phishing attempt, please let us know.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Includes information on regularly scheduled training for faculty and staff
Report problems with ordering or signing into the storefront.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.