Aiding system users as they encounter difficulties and faults when using PeopleSoft
ITS provides Sophos anti-virus software on all university-owned computers.
Update website pages on anderson.edu, including general content corrections, broken links, faculty/staff directory, website forms, etc.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Unable to find the correct service form? Not sure how this new system works? Click on the link above for more help.
Includes wireless access for students, faculty, staff and AU affiliates
Equipment checkout and training for video and web conferences
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Instructional design consultations for faculty looking for help with pedagogical issues and for staff looking to design training workshops.
Student information on getting help with Canvas, AU's learning management system
Advanced survey software for faculty, staff, and students that need it for academic purposes
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
ITS provides network service to support all university-approved functions.
Request design services for things like brochures, invitations, posters, flyers, and custom promotional items.
Access for entertainment devices for campus residents (only available in residence halls)
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Request Anderson University logos for use with special projects.
If a classroom is malfunctioning, ITS is ready to help
Departments order paper to be delivered by ITS.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
AccessAU Academics, AccessAU HR, and AccessAU Finance
PaperCut is software that works with the printers across campus.
When a new employee joins the AU community, new account access needs to be created.
Faculty, staff, and students may change their network password by using the password change tool.