My Recently Visited Services
Need some help with technology? Have a question? Click on the link above to contact ITS.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Let ITS know if you need help with your AU account, password, or Okta.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Schedule delivery and set-up of food and drinks to your university meeting or event.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
PaperCut is software that works with the printers across campus.
Request Anderson University logos for use with your own AU projects.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
ITS provides network service to support all university-approved functions.
Equipment checkout and training for video and web conferences
SoftDocs is a cloud-based software that allows the campus to complete forms, route them to other users, and approve or deny them electronically.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Training information on classroom technology for faculty and staff
If you're having problems with a video conference, ITS is ready to help.