My Recently Visited Services
Request use of institutional banners or backdrop for university events.
Signage requests related to COVID-19 and social distancing.
Advanced survey software for faculty, staff, and students that need it for academic purposes
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Approval of designs and projects created outside of Marketing and Communication.
PaperCut is software that works with the printers across campus.
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
ITS provides Sophos anti-virus software on all university-owned computers.
The AU App is a great way to stay connected to campus events and information.
Request a copy of or access to Anderson University photos.
If you're having problems with a video conference, ITS is ready to help.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
If you have experienced what you think is a possible security incident, report it immediately by clicking on the Report Security Incident button on this page.
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.