My Recently Visited Services
Includes requests for technology training for academic classes
Request use of institutional banners or backdrop for university events.
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.
Let us know if you're unable to find your Media Access Control (MAC) Address.
Upon graduation, alumni may claim an @alumni.anderson.edu account. Alumni accounts are allowed up to 5 GB of storage space and are limited to email services in Google Workspace for Education (no online file storage). These accounts are a courtesy to our Alumni and are governed by the official AU Email Policy.
PaperCut is software that works with the printers across campus.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Let ITS know if you need help with your AU account, password, or Okta.
If you're having problems with a video conference, ITS is ready to help.
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Rave Mobile Safety is a communication system for emergencies on or around campus.