My Recently Visited Services
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Approval of designs and projects created outside of Marketing and Communication.
Add a monitor, move from a desktop to a laptop, etc
Request Anderson University logos for use with your own AU projects.
Request use of institutional banners or backdrop for university events.
Request an AU branded wall graphic for a hallway or public campus space.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
PaperCut is software that works with the printers across campus.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
When a new employee joins the AU community, new account access needs to be created.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Here at AU, residence life is about more than just where you live. This is your community, your friends, and your family while at college.
If you're having problems with a video conference, ITS is ready to help.
Share your video opportunity with us. We will schedule a consultation to discuss your ideas and budget. We will help you explore the options available to make your ideas a reality.
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.