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Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
ITS provides Sophos anti-virus software on all university-owned computers.
ITS can add specialized software to a computer lab to meet teaching and learning goals.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Known commonly as clickers, these kits are available for classes and meetings.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Use this to alert WLE that you have a new student job opening that you would like advertised.
If you believe that you have been the target of a phishing attempt, please let us know.
Report suspected theft of Anderson University computer equipment to the University Police at 765-641-3333 and ITS at 765-641-4300.
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.