My Recently Visited Services
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Let ITS know if you need help with your AU account, password, or Okta.
If you're having problems with a video conference, ITS is ready to help.
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
ITS provides Sophos anti-virus software on all university-owned computers.
ITS can add specialized software to a computer lab to meet teaching and learning goals.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Known commonly as clickers, these kits are available for classes and meetings.