My Recently Visited Services
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
ITS provides network service to support all university-approved functions.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Approval of designs and projects created outside of Marketing and Communication.
Let ITS know if you need help with your AU account, password, or Okta.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Add a monitor, move from a desktop to a laptop, etc
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Advanced survey software for faculty, staff, and students that need it for academic purposes
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
Student information on getting help with Canvas, AU's learning management system
Need some help with technology? Have a question? Click on the link above to contact ITS.
Includes wireless access for students, faculty, staff and AU affiliates
Access for entertainment devices for campus residents (only available in residence halls)
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.