My Recently Visited Services
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
Add a monitor, move from a desktop to a laptop, etc
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Information about AU's screen recording software used for creating videos and narrating PowerPoints
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Faculty, staff, and students may change their network password by using the password change tool.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Typical classroom software that is in the classroom
Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works
ITS can add specialized software to a computer lab to meet teaching and learning goals.
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Includes information on regularly scheduled training for faculty and staff
Includes requests for technology training for academic classes
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Access for entertainment devices for campus residents (only available in residence halls)