My Recently Visited Services
Rave Mobile Safety is a communication system for emergencies on or around campus.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Includes requests for technology training for academic classes
Anderson's Nicholson Library offers many different services for students, faculty, and staff.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
When a new employee joins the AU community, new account access needs to be created.
Equipment checkout and training for video and web conferences
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
ITS provides Sophos anti-virus software on all university-owned computers.
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
Information about AU's course evaluation system
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.