My Recently Visited Services
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Includes information on technology training for individuals and departments
Advanced survey software for faculty, staff, and students that need it for academic purposes
ITS provides network service to support all university-approved functions.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Information about AU's course evaluation system
Need some help with technology? Have a question? Click on the link above to contact ITS.
ITS is available to help with conference room technology and TV displays in a limited capacity.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Standards for writing and grammar for AU related digital and print materials.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Report problems with ordering or signing into the storefront.
Includes requests for technology training for academic classes
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Equipment checkout and training for video and web conferences
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.