My Recently Visited Services
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Let ITS know if you need help with your AU account, password, or Okta.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
ITS provides Sophos anti-virus software on all university-owned computers.
Standards for writing and grammar for AU related digital and print materials.
Report problems with ordering or signing into the storefront.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Signage requests related to COVID-19 and social distancing.
Need some help with technology? Have a question? Click on the link above to contact ITS.
When a new employee joins the AU community, new account access needs to be created.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Includes information on technology training for individuals and departments
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
SoftDocs is a cloud-based software that allows the campus to complete forms, route them to other users, and approve or deny them electronically.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
The AU App is a great way to stay connected to campus events and information.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.