My Recently Visited Services
Includes requests for technology training for academic classes
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
An instructional technologist is available to help instructors try new technology in their classes.
Report problems with ordering or signing into the storefront.
Standards for writing and grammar for AU related digital and print materials.
Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
Let ITS know if you need help with your AU account, password, or Okta.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Add a monitor, move from a desktop to a laptop, etc
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
ITS provides Microsoft Office for all University Owned devices.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.