My Recently Visited Services
ITS provides network service to support all university-approved functions.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
Here at AU, residence life is about more than just where you live. This is your community, your friends, and your family while at college.
PaperCut is software that works with the printers across campus.
Anderson's Nicholson Library offers many different services for students, faculty, and staff.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Let us know if you're unable to find your Media Access Control (MAC) Address.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Rave Mobile Safety is a communication system for emergencies on or around campus.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
The AU App is a great way to stay connected to campus events and information.
Need some help with technology? Have a question? Click on the link above to contact ITS.
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Equipment checkout and training for video and web conferences
Signage requests related to COVID-19 and social distancing.