My Recently Visited Services
This service is to request a new email account that is not tied to an individual (ex. technology@anderson.edu).
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Includes requests for technology training for academic classes
Anderson's Nicholson Library offers many different services for students, faculty, and staff.
When a new employee joins the AU community, new account access needs to be created.
Advanced survey software for faculty, staff, and students that need it for academic purposes
Request Anderson University logos for use with your own AU projects.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Let ITS know if you need help with your AU account, password, or Okta.
If you're having problems with a video conference, ITS is ready to help.
Signage requests related to COVID-19 and social distancing.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
ITS provides Microsoft Office for all University Owned devices.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Student information on getting help with Canvas, AU's learning management system
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!