My Recently Visited Services
ITS provides Sophos anti-virus software on all university-owned computers.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Request support for email communication to potential students or members of the public. We can help with proofing, editing, AU writing style, or sending to large email groups. Not a writer? We can help with that too!
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Approval of designs and projects created outside of Marketing and Communication.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Need some help with technology? Have a question? Click on the link above to contact ITS.
Access for entertainment devices for campus residents (only available in residence halls)
If you're having problems with a video conference, ITS is ready to help.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
Includes wireless access for students, faculty, staff and AU affiliates
PaperCut is software that works with the printers across campus.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Student information on getting help with Canvas, AU's learning management system
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
ITS provides network service to support all university-approved functions.