My Recently Visited Services
Let ITS know if you need help with your AU account, password, or Okta.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Add a monitor, move from a desktop to a laptop, etc
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
An instructional technologist is available to help instructors try new technology in their classes.
Information about AU's course evaluation system
Known commonly as clickers, these kits are available for classes and meetings.
Share your event with us and we'll talk through the best ways to promote it. Depending on your goals and your audience, we may promote your event via press release, social media, email marketing, print materials, and more.
Advanced survey software for faculty, staff, and students that need it for academic purposes
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Typical classroom software that is in the classroom
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
Signage requests related to COVID-19 and social distancing.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Request use of institutional banners or backdrop for university events.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Approval of designs and projects created outside of Marketing and Communication.
PaperCut is software that works with the printers across campus.
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
ITS provides Sophos anti-virus software on all university-owned computers.