My Recently Visited Services
ITS has partnered with KnowBe4 to provide security awareness training for all faculty and staff. This training will teach you the things to look for in emails so you are not caught in a phishing attempt.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
Training information on classroom technology for faculty and staff
Faculty, staff, and students may change their network password by using the password change tool.
Includes information on technology training for individuals and departments
Anderson's Nicholson Library offers many different services for students, faculty, and staff.
Known commonly as clickers, these kits are available for classes and meetings.
This service will allow data users to submit requests for institutional level reports. For requests related to current students and courses, please contact the Registrar's Office.
Includes information on regularly scheduled training for faculty and staff
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
ITS can add specialized software to a computer lab to meet teaching and learning goals.
PaperCut is software that works with the printers across campus.
Report problems with ordering or signing into the storefront.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Information about AU's course evaluation system
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.