ITS provides Sophos anti-virus software on all university-owned computers.
Known commonly as clickers, these kits are available for classes and meetings.
The Instructional Resource Center (IRC) staff are available 8:00 AM - 5:00 PM to assist with online class emergencies such as problems with video conferencing or online exams. Use this form to have someone contact you by phone immediately. If this is not an emergency, please fill out a regular Raven Solutions request.
Unable to find the correct service form? Click on the link above for more help.
Having problems logging in to Raven Solutions to make a service request? Click on the link above for more help.
Assistance with making course content accessible by creating captions, transcripts, and more
Share your news in our faculty/staff Weekly Update email.
Faculty, staff, and students may change their network password by using the password change tool.
ITS provides Microsoft Office for all University Owned devices.
AccessAU Academics, AccessAU HR, and AccessAU Finance
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Mitel phones (formerly ShoreTel) are installed in each office. All University owned computers have Mitel Connect (formerly ShoreTel Connect) software installed on them to work with the phone.
When a new employee joins the AU community, new account access needs to be created.
Add a monitor, move from a desktop to a laptop, etc
Student information on getting help with Canvas, AU's learning management system
MyAU is a central location to access all AU related sites, including AccessAU, Canvas, etc.
Typical classroom software that is in the classroom
Equipment checkout and training for video and web conferences
Request a copy of or access to Anderson University photos.
AU has several email groups that are used for communication across campus. This service should be used to notify ITS if a user needs to be added or removed from an email group. It can also be used to notify us that a user needs to be able to send to a specific email group.
This service is to request a new generic user and/or email account.
Report problems with ordering or signing into the storefront. Also, share your ideas for new products to add to the Storefront.
Here at AU, residence life is about more than just where you live. This is your community, your friends, and your family while at college.