My Recently Visited Services
ITS provides Sophos anti-virus software on all university-owned computers.
Includes information on regularly scheduled training for faculty and staff
Includes requests for technology training for academic classes
When a new employee joins the AU community, new account access needs to be created.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Access for entertainment devices for campus residents (only available in residence halls)
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Includes information on technology training for individuals and departments
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
An instructional technologist is available to help instructors try new technology in their classes.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Request an AU branded wall graphic for a hallway or public campus space.
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
Due to life events, users may need to make changes to their user accounts. ITS allows the change of user name and email address.
Need some help with technology? Have a question? Click on the link above to contact ITS.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
Let ITS know if you need help with your AU account, password, or Okta.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Advanced survey software for faculty, staff, and students that need it for academic purposes