My Recently Visited Services
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
Let ITS know if you need help with your AU account, password, or Okta.
Rave Mobile Safety is a communication system for emergencies on or around campus.
Add a monitor, move from a desktop to a laptop, etc
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Standards for writing and grammar for AU related digital and print materials.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
ITS provides Microsoft Office for all University Owned devices.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
An instructional technologist is available to help instructors try new technology in their classes.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Faculty, staff, and students may change their network password by using the password change tool.
Includes information on technology training for individuals and departments
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
Request a consultation with our Marketing and Communication team so we can plan and brainstorm your event or project together.