My Recently Visited Services
Standards for writing and grammar for AU related digital and print materials.
Includes requests for technology training for academic classes
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Schedule delivery and set-up of food and drinks to your university meeting or event.
Advanced survey software for faculty, staff, and students that need it for academic purposes
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Here at AU, residence life is about more than just where you live. This is your community, your friends, and your family while at college.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Includes information on technology training for individuals and departments
PaperCut is software that works with the printers across campus.
Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Request use of institutional banners or backdrop for university events.
Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).
This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Access for entertainment devices for campus residents (only available in residence halls)