My Recently Visited Services
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
PaperCut is software that works with the printers across campus.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Access for entertainment devices for campus residents (only available in residence halls)
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
If you have experienced what you think is a possible security incident, report it immediately by clicking on the Report Security Incident button on this page.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
ITS provides network service to support all university-approved functions.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
If you believe that you have been the target of a phishing attempt, please let us know.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.