My Recently Visited Services
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Faculty, staff, and students may change their network password by using the password change tool.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Signage requests related to COVID-19 and social distancing.
PaperCut is software that works with the printers across campus.
Includes information on regularly scheduled training for faculty and staff
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Information about AU's course evaluation system
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Standards for writing and grammar for AU related digital and print materials.
ITS provides Sophos anti-virus software on all university-owned computers.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations
Rave Mobile Safety is a communication system for emergencies on or around campus.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
When a new employee joins the AU community, new account access needs to be created.
Student information on getting help with Canvas, AU's learning management system
Access for entertainment devices for campus residents (only available in residence halls)