My Recently Visited Services
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Includes requests for technology training for academic classes
Let ITS know if you need help with your AU account, password, or Okta.
Need some help with technology? Have a question? Click on the link above to contact ITS.
ITS provides Sophos anti-virus software on all university-owned computers.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
We welcome your questions and requests. To ask a general question regarding human resources, pay, benefits or employment related questions, please email the Work Life Engagement team via: worklife@anderson.edu
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Student information on getting help with Canvas, AU's learning management system
Guest accounts are created to provide technology resources for qualified 'non-Anderson University' individuals.
Standards for writing and grammar for AU related digital and print materials.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Training information on classroom technology for faculty and staff
Report problems with ordering or signing into the storefront.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Faculty, staff, and students may change their network password by using the password change tool.
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.
If you're having problems with a video conference, ITS is ready to help.
Faculty, staff, and students have access to Google Workspace for Education with their AU email.