My Recently Visited Services
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Request an AU branded wall graphic for a hallway or public campus space.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Request Anderson University logos for use with your own AU projects.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Let us know if you're unable to find your Media Access Control (MAC) Address.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
ITS provides Microsoft Office for all University Owned devices.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
PaperCut is software that works with the printers across campus.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Student information on getting help with Canvas, AU's learning management system
Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).
This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Schedule delivery and set-up of food and drinks to your university meeting or event.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
ITS is available to help with conference room technology and TV displays in a limited capacity.