My Recently Visited Services
Anderson University has Multi-Function Devices (MFD's) and desktop printers across campus. Printer Maintenance includes calling a device in for repair, questions about toner, as well as any questions about how a device works
An instructional technologist is available to help instructors try new technology in their classes.
Approval of designs and projects created outside of Marketing and Communication.
Order institutional or athletic stationery items such as envelopes, letterhead, and business cards.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.
PaperCut is software that works with the printers across campus.
If you're having problems with a video conference, ITS is ready to help.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).
This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
When guests of Anderson University need access to the wireless Internet while on campus, they should use Raven Guest.
Request an AU branded wall graphic for a hallway or public campus space.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Request Anderson University logos for use with your own AU projects.
Let us know if you're unable to find your Media Access Control (MAC) Address.