My Recently Visited Services
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
ITS provides Microsoft Office for all University Owned devices.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Need some help with technology? Have a question? Click on the link above to contact ITS.
PaperCut is software that works with the printers across campus.
We have a description of AU that is forward facing to those looking at AU on the CommonApp. It has not been reviewed in a long while and would like to ensure it still reflects what AU would like it to.
Student information on getting help with Canvas, AU's learning management system
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).
This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.
Under new IRS rules, employees will no longer receive a mailed copy of your 1095-C health insurance coverage forms. To learn how you can access or request your form, please see below.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
Schedule delivery and set-up of food and drinks to your university meeting or event.
Anderson University provides Office 365 to Undergraduate Students at no cost to them.
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
If you're having problems with a video conference, ITS is ready to help.
Information about AU's course evaluation system
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.
Rave Mobile Safety is a communication system for emergencies on or around campus.
ITS provides Sophos anti-virus software on all university-owned computers.
Signage requests related to COVID-19 and social distancing.