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Faculty, staff, and students have access to Google Workspace for Education with their AU email.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Here at AU, residence life is about more than just where you live. This is your community, your friends, and your family while at college.
Want to open a social media account or aren't sure what to do with the one you have? Learn more about opening, closing, or maintaining AU-related Facebook, Twitter, Instagram, Snapchat, YouTube, and TikTok accounts as well as how to handle duplicate accounts. We will share best practices, help you choose which platform is best for your audience, and go over AU guidelines.
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
ITS provides Sophos anti-virus software on all university-owned computers.
Student information on getting help with Canvas, AU's learning management system
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Add a monitor, move from a desktop to a laptop, etc
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
The AU App is a great way to stay connected to campus events and information.
There is software that departments use that require the purchase of a license. These include SPSS, Visio, and others.
Request a staff login for Storefront orders. Storefront login credentials are given to one person per department/office.
SoftDocs is a cloud-based software that allows the campus to complete forms, route them to other users, and approve or deny them electronically.
If you're having problems with a video conference, ITS is ready to help.
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.