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The Anderson University ID card is used for secure access to locked buildings, purchases at dining facilities, entrance to events, and other similar activities.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
ITS is available to help with conference room technology and TV displays in a limited capacity.
Training information on classroom technology for faculty and staff
Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.
Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.
ITS provides Sophos anti-virus software on all university-owned computers.
Request print and digital design services for projects needed for recruitment or external audiences such as ads, brochures, invitations, posters, flyers, branded promotional items. We will also collaborate with you to update a previously designed project.
PaperCut is software that works with the printers across campus.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Includes requests for technology training for academic classes
Need some help with technology? Have a question? Click on the link above to contact ITS.
Signage requests related to COVID-19 and social distancing.
Have you clicked around and you still can't find the service you need? Click on the link above for more help.
Please complete this form to request a Student Worker Account for each student worker and graduate assistant in your department who needs to use technology as part of their job duties.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
Known commonly as clickers, these kits are available for classes and meetings.
Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.
Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Request an AU branded wall graphic for a hallway or public campus space.
If a student has an issue with their machine, ITS can assist in some cases. We are not able to fix hardware issues on a personal machine.
Rave Mobile Safety is a communication system for emergencies on or around campus.