My Recently Visited Services
Incoming student accounts are automatically created and an email is sent to the student's personal email with login information.
Request a license for Adobe Creative Cloud/Adobe Acrobat Pro, or request assistance with software already installed
Anderson's Nicholson Library offers many different services for students, faculty, and staff.
Schedule delivery and set-up of food and drinks to your university meeting or event.
Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.
ITS has presentation equipment for checkout and delivery on campus for faculty and staff.
When a new employee joins the AU community, new account access needs to be created.
ITS can add specialized software to a computer lab to meet teaching and learning goals.
Need some help with technology? Have a question? Click on the link above to contact ITS.
Request use of institutional banners or backdrop for university events.
PaperCut is software that works with the printers across campus.
Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.
Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.
Advanced survey software for faculty, staff, and students that need it for academic purposes
The majority of AU classrooms have a simple technology setup, but even this can sometimes cause problems.
Information about AU's screen recording software used for creating videos and narrating PowerPoints
This service request concerns specific issues with university-owned computers and hardware, including requesting computers for new employees.
Update website pages on anderson.edu, such as general content corrections, broken links, faculty/staff directory, and website forms.
Employee accounts for accessing general university resources are created automatically after the required onboarding tasks are completed in Paycom. Login credentials are sent to the employee’s personal email address either immediately upon hire (for faculty and adjuncts) or at noon on the day before their start date (for staff and persons of interest).
This service request does not create new accounts. Instead, it is used to request elevated permissions for access to specific university systems and administrative records. These permissions cannot be granted until the employee account has been generated through the automated process. Manual account creation is not allowed.