My Recently Visited Services

Includes information on technology training for individuals and departments


VPN

Faculty and staff working from off campus locations such as home, a hotel, or the local coffee shop, should use a VPN to keep data secure while working from those locations.


ITS has presentation equipment for checkout and delivery on campus for faculty and staff.


Request proofreading or editing of digital marketing materials. We will proof digital recruiting materials or communication to the public such as newsletters, PowerPoint presentations, etc.


ITS provides Sophos anti-virus software on all university-owned computers.


Signage requests related to COVID-19 and social distancing.


Share your news with us and let's discuss the best way to share your AU story. Whether you want to share your news with our AU community, with the public, or both, we may use one of these communication tools to spread the word: press release, social media, email marketing, Weekly Update, and more.


Departments order paper to be delivered by ITS.


Laptops and desktops that are issued to employees of Anderson University as either permanent or loaned equipment.


An outage is a service interruption that affects multiple people. If you suspect there is an outage of any ITS service, please let us know.


Students will use PaperCut to view their print activity, WebPrint to print on campus, and Mobility Print to install printers onto their computers.


Rave Mobile Safety is a communication system for emergencies on or around campus.


ITS helps with the maintenance of several computer labs across campus, including labs in Decker, Fine Arts, Hardacre, and Hartung.


eForms is used for completing forms for the Office of the Registrar.


If a classroom is malfunctioning, ITS is ready to help


Let us know if you're unable to find your Media Access Control (MAC) Address.


Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.


Information about AU's course evaluation system


Kaltura is a video platform within Canvas that allows instructors to create rich, media experiences for students.


Includes wireless access for students, faculty, staff and AU affiliates


Faculty, staff, and students have access to Google Workspace for Education with their AU email.


PaperCut is software that works with the printers across campus.


If you have experienced what you think is a possible security incident, report it immediately by clicking on the Report Security Incident button on this page.


Schedule delivery and set-up of food and drinks to your university meeting or event.


This request grants elevated system permissions after an employee’s account is automatically created through Paycom onboarding, and allows departments to request equipment for new employees.