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Student information on getting help with Canvas, AU's learning management system

Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus.

Aiding system users as they encounter difficulties and faults when using PeopleSoft

Rave Mobile Safety is a communication system for emergencies on or around campus.

Information about AU's course evaluation system

Information about AU's bubble testing system

Mitel Connect is a remote call management program that works with the AU phone system. Use this service to request help with the Client software.

Faculty and staff information for Canvas, AU's learning management system. Use this form for asking questions, reporting problems, requesting extra courses, merging course sections, and requesting training or consultations.

Let ITS know if you need help with your AU account, password, or Okta.

Mitel phones are installed in each office. All university-owned computers have Mitel Connect software installed on them to work with the phone.

These are going to be things that we don’t want to lose sight of in the transition away from PeopleSoft. Most of our daily tasks will be accounted for during our Discovery Workshops, but there may be some special features or processes that affect you or your department and aren’t widely known to the rest of us. Please fill out this form if you come across something special or unique to AccessAU and you want to make sure that we address it.

Share your video opportunity with us. We will schedule a consultation to discuss your ideas and budget. We will help you explore the options available to make your ideas a reality.