Mitel Connect Client

Overview

Mitel Connect Client is a remote call management program that works with the AU phone system. Use this service to request help with the Client software only. Mitel Connect passwords and other phone issues should be submitted to HES as a NetFacilities ticket.

Audience

This service is available for faculty and staff.

How to Request Help

See the Knowledge Base article for instructions on downloading the Mitel Connect Client. If you have problems downloading or installing the client please click the Request Service button on the right. 

What to Expect

After a request is made, you can expect someone from ITS to contact you within our normal business hours.