Turning Off Third-Party Cookies To View Kaltura Videos in Canvas

Overview

Kaltura is a third-party vendor that operates within the Canvas platform. Unfortunately, some browsers have a security setting that prohibits third-party cookies meaning that Kaltura videos will not be viewable in these browsers. To fix this issue, you will need to switch the settings in your browser to view the videos. You can switch the settings back after you've finished watching the video.

Instructions

Browsers update frequently, so we have linked to articles that remain updated:

Additional browser information is available here

For More Help

If turning off third-party cookies does not solve your problem, please put in a Raven Solutions request and someone from ITS will take a further look at your issue.

Details

Article ID: 115776
Created
Tue 9/8/20 9:50 AM
Modified
Wed 9/16/20 8:58 AM