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Google Meet: Setting up the Mic & Camera

  1. Knowledge Base
  2. Information Technology Services
  3. Video Conferencing
  4. Google Hangouts Meet
settings: In the settings panel, click Video. Change your video settings. Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Design Approval

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
someone from the Office of Marketing and Communication to contact you during business hours. You can always check the status of your approval by clicking the Check Your Requests button found throughout RavenSolutions.

Event Promotion

  1. Services
  2. Marketing and Communication
  3. News & Event Promotion
right.  What to Expect After your request is made, you can expect someone from the Office of Marketing and Communication to contact you during business hours.   You can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions.

Logo Request

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
can expect someone from the Office of Marketing and Communication to contact you during business hours.   You can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions.

Kaltura: Creating and Editing Playlists

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Kaltura for Instructors
 Add Media menu will allow you to add or remove videos from the playlist. When you are finished making your desired changes, click the Save button at the bottom of the window. Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Editing Closed Captions on Kaltura Videos

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Kaltura for Instructors
right of the Closed Caption Editor. Please note: It may take up to 24 hours for caption changes to take effect. Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Kaltura Video Analytics

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Kaltura for Instructors
Minutes viewed Average drop-off rate: measured by viewer reaching playback quartiles/milestones Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Preparing to Switch Computers

  1. Knowledge Base
  2. Information Technology Services
  3. Computers & Hardware
, and we will work to get it installed as soon as possible. Questions? Need Help? If you have questions or need help, please let ITS know in the Raven Solutions request associated with your new computer.

Moderating (New Format) Quizzes To Give Students Extra Time & Attempts

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
are questions that need to be graded manually.  Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Using Zoom During the Admissions Process

  1. Knowledge Base
  2. Information Technology Services
  3. Video Conferencing
  4. Zoom Video Conferences
When you are done with the meeting, tap the red End link at the top of the screen. Questions? Need Help? If you have questions or need some help with Zoom, please let ITS know by submitting a Raven Solutions request.

The Kaltura Player: Editing/Deleting Chapters and Slides

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Kaltura for Instructors
. Click View in Player to see your changes.       Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Website Update to anderson.edu

  1. Services
  2. Marketing and Communication
  3. Website
 updates are completed within 5 business days*. If we have questions, we will contact you during business hours.  You can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions. *this does not include page creation or redesign

Institutional Wall Graphics

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
to contact you during business hours.   You can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions.

Importing Content From a Prior Course

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Canvas for Instructors
the manual grade posting policy and their anonymous settings as part of the course import. Questions, Need Additional Help? If you have questions or need additional help, please submit a Raven Solutions Request

Graphic Design for Print & Digital

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
contact you during business hours.   You can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions.