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How to install Adobe Creative Cloud if you already have a license

  1. Knowledge Base
  2. Information Technology Services
  3. Programs & Applications
  4. Adobe Creative Cloud
select WORK or SCHOOL After signing in the license should update and show "Install" for all programs   Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Record Media or Upload Media for Video Assignment (non Kaltura)

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Canvas for Students
Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

How To Upload an Answer Key in Akindi

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
After you have finished creating your answer key, click Save and Continue in the bottom right corner of the screen to finish creating the assessment.    Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Playing a PowerPoint Slideshow on a TV

  1. Knowledge Base
  2. Information Technology Services
  3. Programs & Applications
likely result in "ghosted" and "burned-in" images that may become stuck on the screen.   Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Place a Storefront Order

  1. Services
  2. Marketing and Communication
  3. Storefront
. How to Make the Request To place a storefront order, please click the Go to Storefront button on the right.  You will be redirected to our Storefront site and leave the RavenSolutions

Adding Custom Questions to Course Evaluations (Instructors)

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Course Evaluations
Courses button. A confirmation menu will pop-up. Click the OK button. Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Creating Assignment Groups

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Canvas for Instructors
view the rules [2]. Need Additional Help? For additional help, please submit a Raven Solutions Request.

Recommended Computer Specifications for Students

  1. Knowledge Base
  2. Information Technology Services
  3. Welcome to AU!
Webcam: integrated or external Headset: wired via USB cable or wireless via Bluetooth Additional Items to Consider Google Drive is available through your university account for

Creating an Entire Quiz from a PDF/Screenshot

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Canvas for Instructors
Adobe PDF Open the PDF in Adobe Acrobat DC, if you need a copy of Adobe DC, you can request it by filling out this Raven Solutions Request Make any desired changes to the PDF In the upper left

Setting up Additional MFA in Okta

  1. Knowledge Base
  2. Information Technology Services
  3. Okta
submitting a Raven Solutions request and someone will provide you with alternative instructions.) Adding Factors After You've Created Your Account Once logged into Okta at anderson.okta.com

Project Consult

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
can expect someone from the Office of Marketing and Communication to contact you during business hours.    You can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions.

COVID-19 Signage

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
can always check the status of your request by clicking the Check Your Requests button found throughout RavenSolutions.

Getting Started with Canvas

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Canvas for Instructors
. Instructors are not required to use Canvas.  ITS is available to help instructors with using Canvas. To request help with Canvas, please submit a Service Request in Raven Solutions. Logging in to

Reprint

  1. Services
  2. Marketing and Communication
  3. Print, Digital, & AU Branding
business hours.   You can always check the status of your request by clicking the Check Your Requests button found throughout RavensSolutions.

Uploading files to Google Drive

  1. Knowledge Base
  2. Information Technology Services
  3. Teaching & Learning
  4. Canvas for Students
iPhone or iPad, open the Google Drive app. Next to the file you want to delete, tap More . At the bottom, tap Remove. Questions? Need Help? If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.