How to install Adobe Creative Cloud if you already have a license

Overview

Adobe Creative Cloud is software that will allow users to install all Adobe products to their machine. Most users will use Adobe DC Pro and that software is included with Creative Cloud. If you do not already have a license, please submit a request here to obtain a license.

Instructions

If you have an Adobe Creative Cloud license, simply go to adobe.com and select Sign In located in the upper right hand side of the page. Be sure that you select Company or School account. (If you do not select the Company or School account, you will be taken to a page to purchase a license). You will then login with the password that you created when the account was first created. If you don't know that password, please let us know and we can send you a link to reset it.

Once you are signed in, please select Creative Cloud. Under Quick Links, you will see a link to Install Creative Cloud app. If you get a message that you may need to request access from ITS, simply select OK. Depending on your machine, you may need to allow Adobe to make changes to your machine. A box will pop up to begin the installation of Creative Cloud, select Continue. A new browser will open and confirm that you are signed in, feel free to close that window and go back to the window with Creative Cloud. Select Start Installing. Adobe will being to install, please be sure to leave that window open until the install is complete. 

Once the Creative Cloud install has completed, it will direct you to a site to be able to install the apps that you need. Look for Adobe DC and select install. Follow the instructions to install Acrobat DC.

Questions? Need Help?

If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

Details

Article ID: 102931
Created
Wed 3/25/20 11:21 AM
Modified
Wed 3/25/20 12:36 PM