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Kaltura has built in machine captioning that will auto caption media that is either imported or recorded using Kaltura. Sometimes, the machine captioning isn't always accurate and users will need to manually make changes to the captions.
A short tutorial on how to caption a video using Screencast-O-Matic
Caption files are important for videos so that those with hearing impairments can still follow along with the content. This article gives instructions on how to upload caption files to videos on Google Drive.