How do I create my account for MyAU powered by Okta without a mobile device?


MyAU powered by Okta is AU's new Identity and Access Management system that will make it easier, faster, and provide more secure ways to log in to the multiple applications we all use on a daily basis. This method is commonly called single sign-on (SSO). As the name suggests, it provides a method and process for all of you to sign in and have access to all of the applications you use in a very handy, easy-to-use dashboard. MyAU powered by Okta secures our accounts by requiring Multi-Factor Authentication. MFA is a method of authentication where the user is asked to provide two independent credentials in order to verify the user’s identity. AU's required authentication factor is the Okta Verify app, which requires a mobile device. If you do not have a mobile device or do not want to use your mobile, ITS can set an alternate authentication requirement for your account. Please notify ITS by submitting a Raven Solutions request. This article will walk you through the steps of creating your MyAU powered by Okta account using an alternate MFA option.


  1. In a web browser on your computer, go to
  2. Enter your AU username and password. (This is the same username and password you use to log in to AccessAU, Canvas, etc.) Click the Sign In button.
  3. You will need to set up your first factor for multifactor authentication (MFA). Select any of the options from the list and follow the on-screen prompts. 
  4. You can now set up additional factors for MFA if you'd like. The more factors you set up, the more options you will have when logging into your AU accounts.
  5. Once you are finished adding factors, click the Finish button.
  6. MyAU powered by Okta allows for self-service password resets. To use this option, you will need to set up at least one recovery option:
    1. Enter a secondary email (not your AU email) to have the password resets email sent to you.
    2. Enter a cell phone number to have the password reset text messages sent to you.
  7. Click a picture to choose a security image. This image will appear when you log in to MyAU powered by Okta to provide your reassurance that you are logging into the actual MyAU powered by Okta website.
  8. Finally, click the Create My Account button.

Questions? Need Help?

If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.

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Article ID: 144196
Tue 6/14/22 3:16 PM
Mon 7/25/22 10:51 AM