Mitel (formerly ShoreTel) Voicemail First Time Login Procedure

If this is a newly assigned phone to you, contact Kenny McCoy to get the phone set up for you. Kenny can be reached at x4249.

Voicemail – First Time Login Procedure

  • Press the Voicemail button on your handset.
  • Press the Call VM button beneath the display on your handset.
  • After the announcement, enter the default password of 1234, then #.
  • Enter a new password for your account, followed by #.
  • Enter your new password again, followed by #.
  • You will now be prompted to record your name, then press #.
  • Follow the prompts to either accept or record your name anew, then complete by pressing #.
  • Pres 7 for a list of mailbox options.
  • Press 1 to record a greeting for the Standard Mode.
  • Follow the prompts to either accept or record your greeting anew, then complete by pressing #.

 TIPS:

  • To bypass a greeting, press #.
  • Press 7 to move backward in a message (4 seconds)
  • Press 8 to pause message playback, then 8 again to resume.

Press 9 to move forward in a message (4 seconds)