When you are submitting a ticket it is important for us to know as much as possible about your request.
For faster help please reference the suggestions below for creating a ticket:
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Describe what you are trying to accomplish. Make sure you include specifics.
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Describe what you tried to do to accomplish this. Make sure to explain what you were trying to do if you are now having a problem
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Describe exactly what happens and include screenshots. Explain step-by-step what you're doing if you're having a problem. Make sure that you take a screenshot, if possible, of the message and attach it to the ticket.
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Other important details to include:
- Time and Date
- Is this a recurring issue?
- What is your computer make and model?
- What operating system version are you running?
- What browser version are you running?
- If you are having problems with software, what version are you using?