When you are submitting a ticket it is important for us to know as much as possible about your request.
For faster help please reference the suggestions below for creating a ticket:
Describe what you are trying to accomplish. Make sure you include specifics.
Describe what you tried to do to accomplish this. Make sure to explain what you were trying to do if you are now having a problem
Describe exactly what happens and include screenshots. Explain step-by-step what you're doing if you're having a problem. Make sure that you take a screenshot, if possible, of the message and attach it to the ticket.
Other important details to include: