Includes technical information about the continuity of teaching and learning online.

Articles (10)

Shifting Your Course to An Online Format

In the event of an emergency, such as widespread illness, the university may deem it necessary for instructional activities to shift to an online format. This guide will help instructors quickly adjust their classes even if they are unfamiliar with technologies like Canvas or online teaching techniques.

Using Zoom for SOAR Advising

AU will be using Zoom for SOAR Advising appointments so that all new Ravens can have a (virtual) face-to-face conversation while signing up for classes. This article provides a summary of the process for faculty.

Adding the "Shifting Our Course to Online" Module

Information on adding the "Shifting Our Course to Online" module in Canvas.

Adjusting Canvas to Accommodate Students

Canvas allows instructors to set multiple due dates to accommodate different student needs throughout the semester.

Strategies for Reducing Academic Dishonesty in Testing

Testing is one form of assessing learning in our students, but online testing can make instructors uneasy. This articles provides strategies that you can employee to reduce academic dishonesty in testing.

Connecting to the VPN

Faculty and Staff should connect to the VPN to work offsite. This install will not work on campus, so please follow the steps away from campus.

Accessing Network Drives Off-Campus

Faculty and staff have both individual and shared network drives for file storage. This article will help you access network files while off-campus.

Which Video Conference Option Should I Use for My Class?

AU has three platforms for web-based Video Conferences for classes: Canvas Conferences (Big Blue Button), Google Hangouts Meet and Zoom Video Conferencing. This article will help you decide between the three platforms.

How to make and answer phone calls using your virtual phone when away from your office

Mitel Connect is a remote call management program that works with the AU phone system. It is commonly used by AU employees to access voicemail but can also be used as a "softphone" to make and receive calls as if you were on your office phone.

Submitting a Raven Solutions Request

Raven Solutions is AU's service management, documentation, and project management system. ITS and Marketing and Communications use Raven Solutions to log work requests and provide information to the campus. Each service has an electronic form that you can fill out to request the service. These forms automate a lot of work, which decreases the amount of time it takes for your request to reach the right group.