ITS Performance

How satisfied are you with the RESOLUTION OF YOUR REQUEST? (CURRENT MONTH)

How satisfied are you with the TIME IT TOOK to provide you with a resolution? (CURRENT MONTH)

How satisfied are you with the KNOWLEDGE OF THE PERSON who handled your request? (CURRENT MONTH)

Tickets Created Per Month

How satisfied are you with the RESOLUTION OF YOUR REQUEST? (ALL TIME)

How satisfied are you with the TIME IT TOOK to provide you with a resolution? (ALL TIME)

How satisfied are you with the KNOWLEDGE OF THE PERSON who handled your request? (ALL TIME)