Getting Help with Canvas for Students

Canvas Student Orientation

AU has created a quick orientation for students that provides you with an overview of how Canvas works. You can access the orientation course here.

Ask Your Instructor

Questions relating to the content and assignments posted in your Canvas course should first be addressed with your instructor. It may be that your instructor has not posted something or has a setting that needs to be changed.

Canvas Help & Resources Button

The Canvas Help button is located at the bottom left in the grey course menu and offers a link to report problems in Canvas and links to get more help.

Canvas Guides & Videos

The Canvas Student Guide provides students with step-by-step instructions for a variety of topics in Canvas. Canvas provides a number of videos dealing with common issues in Canvas.

ITS Knowledge Base & Help Desk

The ITS Knowledge Base contains articles about things in Canvas that are unique to AU. Any additional questions you have about Canvas can be addressed by ITS staff by submitting a ticket on the Canvas (Students) service page.

Details

Article ID: 78259
Created
Tue 5/14/19 11:30 AM
Modified
Thu 5/16/19 10:48 AM