Online Class Problems


Occasionally faculty and students may run into trouble in an online class that needs immediate attention. Two good examples are problems with video conferencing or online exams. ITS staff members are dedicated to responding immediately to assist you. Use this form to have someone contact you by phone immediately. If this is not an emergency, please fill out a regular Raven Solutions request.


This service is available for faculty and students.

How to Request Help

To request help, please click the Request Service button on the right. 

What to Expect

After a request is made for emergency classroom support, you can expect ITS to immediately come to the classroom to fix the situation.

Request Service


Service ID: 42588
Wed 3/18/20 5:38 PM
Mon 8/24/20 8:35 AM