Overview
AU provides online classes and programs using the Canvas learning management system. Students can expect to be able to log into Canvas 2 weeks prior to the start of the semester, although some courses may not be published that early. For assistance with accessing Canvas and any technical issues, students can contact ITS. Questions related to the course itself should be directed to the course instructor.
Audience
This service is available for students.
How to Request Help
To request help with an online, please click the Request Help button on the right. Be prepare to tell us the name of the class and the nature of your problem.
What to Expect
After a request is made, you can expect someone from ITS to contact you within our normal business hours.