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- Knowledge Base
- Information Technology Services
- Teaching & Learning
- Canvas for Instructors
Instructors may want to cross-list courses in Canvas when they teach multiple sections of the same course or teach classes that are listed under multiple captions.
- Knowledge Base
- Information Technology Services
- Accounts & Passwords
- Knowledge Base
- Information Technology Services
- Programs & Applications
- AccessAU
Information about mailing lists at AU, including how to join or leave optional AU group mailing lists.
- Knowledge Base
- Information Technology Services
- Programs & Applications
- Adobe Creative Cloud
With Adobe DC Pro, users can sign PO's and forms electronically. This KB lists the steps for signing those forms.
- Knowledge Base
- Information Technology Services
- Teaching & Learning
- Canvas for Students
Courses you want to show in the Courses drop-down menu are called favorite courses. You can favorite any active course that appears on the course list page.
- Knowledge Base
- Information Technology Services
- Programs & Applications
Calendars can be removed (hidden) from the sidebar to help with organization. When a calendar is hidden it is still accessible, but must be changed to Show in Calendar List within Google Calendar settings. If you are the owner of the Calendar you can also permanently delete the calendar.
- Knowledge Base
- Information Technology Services
- Teaching & Learning
- Kaltura for Instructors
The Kaltura Virtual Classroom is a great way to have virtual meetings, allow remote students to stay engaged in the class. Becoming familiar with all the features will help users be able to use it to its full potential
- Knowledge Base
- Raven Solutions
- Knowledge Base
- Information Technology Services
- Teaching & Learning
- Canvas for Instructors
Courses are automatically added to Canvas the semester before they are to occur.
- Knowledge Base
- Information Technology Services
- Printing
Instructions for installing new print drivers and removing old print drivers.
- Knowledge Base
- Information Technology Services
- Programs & Applications
Communicating departmental events can be tricky. That's why we recommend creating a shared department calendar.
- Knowledge Base
- Information Technology Services
- Programs & Applications
Mitel Connect is a remote call management program that works with the AU phone system. It is commonly used by AU employees to access voicemail but can also be used as a "softphone" to make and receive calls as if you were on your office phone.
- Knowledge Base
- Information Technology Services
- Network & Wireless
- Connecting to the Internet on WiFi
Whenever you update your Network password or ITS makes changes to the network, you will need to update your connection to Raven Wireless on your iPhone or iPad.
- Knowledge Base
- Information Technology Services
Starting in July 2022, Google Workspace for Education will impose a limit of 100 TB of pooled storage shared across all users within Anderson University. Students, faculty, and staff are encouraged to reduce the amount of storage that they use in Google Drive, Gmail, and Google Photos to help ITS meet this goal by July 2022. This article outlines simple steps to easily identify and remove items that are no longer needed.
- Knowledge Base
- Information Technology Services
- Okta
In addition to your username and password, Okta prompts you for a second factor before logging in. The Okta Verify app is required, but ITS also recommends picking an additional factor you can use as a backup.