Summary
Users can sometimes see annoying popups in their web browsers. While harmless in nature; pressing the "close" button doesn't actually close them. To remove them you will need to remove them from the browser notification settings. This article is written from a Google Chrome perspective but can be applied to Firefox, Safari, Edge, etc.
Body
Overview
Sometimes you may see random popup notifications in the bottom right-hand corner of your screen from things like Avast, Norton, Groupon, Flashplayer, Is Your Computer at Risk, etc.. While these popups are harmless; simply closing them does not stop them from reappearing.
Instructions
- Open Chrome
- Go to the top right side, click on the three dots, and choose Settings.
![](https://anderson.teamdynamix.com/TDPortal/Images/Viewer?fileName=fb1cbbf1-b503-4c08-81fb-c76b06835f98.jpg&beidInt=355)
- Under “Privacy and security,” click Site settings.
![](https://anderson.teamdynamix.com/TDPortal/Images/Viewer?fileName=0c7c8e58-a2ec-4864-a473-a27a6110180b.jpg&beidInt=355)
- Scroll down and click on Notifications.
![](https://anderson.teamdynamix.com/TDPortal/Images/Viewer?fileName=a1628b30-5bf5-46d9-a897-4b2d7ca698ae.jpg&beidInt=355)
- Find the popups/offending sites on the list and click the three dots
- Choose Remove
![](https://anderson.teamdynamix.com/TDPortal/Images/Viewer?fileName=97ae5ddd-842f-40bd-b1ba-3588fa867a11.jpg&beidInt=355)
Questions? Need Help?
If you have questions or need some help, please let ITS know by submitting a Raven Solutions request.